At eyehold, we are committed to delivering your eyewear with care, speed, and transparency. Please read our shipping policy below to understand how we handle shipping across India.
Shipping Coverage
We currently ship all our products to locations across India. We aim to reach you within our promised timelines.
Shipping Time
All orders are processed and dispatched within 1–2 business days after successful order placement. Once dispatched, the order will be delivered within 5 to 7 business days, depending on your location and courier partner coverage.
Estimated Delivery Time:
📦 Metro Cities: 3–5 working days
📦 Other Cities & Towns: 5–7 working days
Please note that delivery times may vary slightly due to unforeseen circumstances such as weather, courier delays, holidays, or regional restrictions.
Shipping Charges
We offer free shipping on all prepaid orders across India. For Cash on Delivery (COD) orders, a nominal fee may be applicable and will be displayed at checkout.
Order Tracking
Once your order is dispatched, you will receive an email and SMS with tracking details. You can track the status of your shipment directly through the courier partner’s website using the tracking number provided.
Delayed or Lost Shipments
If your order is delayed beyond 7 business days or appears lost in transit, please contact our customer care team at –
📧 eyeholdeyewear@gmail.com
📞 9762542016
and we will investigate and assist you immediately.
Packaging
All products are packed securely in tamper-proof packaging to ensure they reach you in perfect condition. If your package appears damaged or tampered with upon delivery, please do not accept it and contact us immediately.
Incorrect Shipping Address
Please ensure your shipping address is complete and accurate. eyehold is not responsible for delays or delivery failures due to incorrect or incomplete address details provided at the time of order placement.
